> For the complete documentation index, see [llms.txt](https://bumpreminder.gitbook.io/bump-reminder/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bumpreminder.gitbook.io/bump-reminder/setup-bump-reminder/faq.md).

# FAQ

The recently asked questions.

### How can I simulate a test remind and check my setup?

* `%setup` will show your setup option
* `%test` will simulate a test remind

### How can I delete my data/setup?

* `%delete setup` → Reset the current Bump remind setup
* `%delete server` → A hard reset, will delete everything
* `%delete me` → Deletes your bump count and all data from you

### Why doesn't the bot remind my server?

* Check if the Bot has enough Permission through:    `%test`&#x20;
* When this already happened two times immediately join the support server here

### How can I suggest a feature/ report a bug?

* Run `%suggest`, Suggestion and Bug reports will be rewarded, so that you can be beta-tester.

### **Why is the bot not responding to my commands?**

* In the most case the Bot is missing on the Permission `View Channel, Embed_Links, Send Messages`

### **I added a ping for bump remind, but its mentioning the last user, why?**&#x20;

* You forgot to add a channel with `%setup add #channel`&#x20;

### **How can I change the Prefix?**&#x20;

* Use `%prefix <your prefix>` or `@bump reminder#6503 prefix` this will change the prefix of the bot.

{% hint style="info" %}
**By further questions, feel free to join our** [**Support Server**](https://discord.gg/zhxZHFN)
{% endhint %}
