# FAQ ### How can I simulate a test remind and check my setup? * `%setup` will show your setup option * `%test` will simulate a test remind ### How can I delete my data/setup? * `%delete setup` → Reset the current Bump remind setup * `%delete server` → A hard reset, will delete everything * `%delete me` → Deletes your bump count and all data from you ### Why doesn't the bot remind my server? * Check if the Bot has enough Permission through: `%test` * When this already happened two times immediately join the support server here ### How can I suggest a feature/ report a bug? * Run `%suggest`, Suggestion and Bug reports will be rewarded, so that you can be beta-tester. ### **Why is the bot not responding to my commands?** * In the most case the Bot is missing on the Permission `View Channel, Embed_Links, Send Messages` ### **I added a ping for bump remind, but its mentioning the last user, why?** * You forgot to add a channel with `%setup add #channel` ### **How can I change the Prefix?** * Use `%prefix ` or `@bump reminder#6503 prefix` this will change the prefix of the bot. {% hint style="info" %} **By further questions, feel free to join our** [**Support Server**](https://discord.gg/zhxZHFN) {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://bumpreminder.gitbook.io/bump-reminder/setup-bump-reminder/faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.